Salary information comes from 15 data points collected directly from employees users and past and present job advertisements on indeed in the past 36 months.
Pg e customer service customer.
Utilized phone and computer to research and analyze account information to satisfy internal and external customers with customer inquiries billing issues service.
Customer care how will we succeed in a competitive market.
If you are a current pg e residential customer go to current the pg e residential customer section below.
Pg e s customer care team knows our customers inside and out.
Go to start or stop service.
Then call pg e at 1 800 743 5000.
Average pacific gas and electric company pg e customer service representative yearly pay in the united states is approximately 77 143 which is 148 above the national average.
Enter the address where you want to start service and select the correct address from the drop down menu.
Select new to pg e.
Enter your name and identification information.
If the department you wish to reach is not listed below please call 503 464 8000.
Before you call save time and read the answers to our top questions.
Responded to customer inquiries and successfully resolved customer issues by providing information or taking action on behalf of the customer in a caring timely and accurate manner.
In an emergency if you smell natural gas see downed power lines or suspect another emergency situation leave the area immediately and then call 9 1 1 or pg e 24 hour customer service center.
If you smell natural gas see downed power lines or suspect another emergency situation leave the area immediately and call 9 1 1.
Have a question about your bill or usage amount.
To 7 p m monday through friday.
From answering 18 million calls across our service area yearly to supporting customers in person at 75 local offices each interaction is as diverse as our communities.
P g customer portal web order management.
Enter your start date.
Customer service outages customer service.
Pg e customer connections.
Convenience is a top priority whether via mobile device desktop or on the phone through a record message or a live conversation with a customer service representative.
The p g customer portal and web order management systems assist the company s trade partners in purchasing managing and promoting p g products.
503 464 7777 or 800 544 1795 24 hours or use the report a power outage online form.